Wherever home is… it’s the best place to be.
Trained, screened and genuinely kind care workers helping Newfoundland families stay independent at home — from 2 hours of respite to daily personal care.
What we can do for you
Care plans are built around the person, not a package. Most families start with a few hours a week and adjust as needs change.
Home management
Light housekeeping, laundry, meal planning and preparation, shopping, and pet care as needed.
Learn more →Personal care
Bathing, dressing and toileting, transfers, help with walkers and canes, feeding, medication reminders.
Learn more →Respite
Scheduled or short-notice relief for family caregivers, from a few hours to overnight.
Learn more →Delegated care
Insulin, oxygen, medication administration, feeding tubes and colostomy care by trained workers.
Learn more →Behavioural support
Therapy set-up on a client's behalf, monthly in-servicing and wellness services.
Learn more →Supervised access
Supervised family visits with written reports, for CSSD, lawyer-requested and private clients.
Learn more →Already know which service you need?
Call the office nearest you and we’ll start building a schedule this week.
Connect nowNot sure what kind of care you need?
Walk through the options with us. There’s no obligation, and no pressure.
Our servicesTrusted care. Stronger communities.
“We encourage every worker to help clients keep their dignity and independence, while still assisting with activities of daily living (ADL).”
Tracy Coombs, PCA — Owner & Operator
Hear what families are saying
From the bottom of my heart, thank you so much for always doing your absolute best to have someone with her. “T” is the most amazing caregiver, as is “J” and all the girls. So kind. I appreciate it more than you know. You run a tight ship — I am thankful!
Client's grandson, October 2022
Your company is the greatest! I can't imagine anyone living without you!
93-year-old client
My caregiver helped me to recover in the comfort of my own home after my surgery. Thank you for everything.
Knee replacement client
Thank you for making it possible for my parents to live in their home. Your caregiver made sure my parents took their medications, had healthy meals, and that they were comfortable and safe.
Daughter of aging parents
We are so pleased with how well the worker interacts with our mother and goes beyond to meet her every need.
Daughter of a client living with dementia
We ♥ our care workers
Thinking about care work?
We hire across all 6 offices, with flexible hours, in-house training, and a coordinator who knows your name.
Jobs and careersCommon questions
Is the agency recognized by the Government of Newfoundland and managed locally?
Yes. The agency is approved to operate in the Province of Newfoundland and Labrador, and is locally owned by Tracy Coombs.
What is the process for receiving services?
For government-funded services, a social worker assesses the client and determines the hours and client contribution, then sends a referral to us. We complete a home assessment to determine which worker best suits the client's needs, arrange a meet and greet, and schedule hours from there.
Can I request a different worker?
Yes. We make every effort to place the most capable worker for each client, and will work with you until the arrangement is one you're comfortable with.
Do you have a nurse on staff, and are workers trained?
We have a registered nurse/licensed practical nurse on staff, and workers are trained for each client's individual needs. First Aid/CPR is mandatory for all workers, and we provide in-house training plus encouragement to take further courses.
Can I reach the agency after hours?
Yes — we are available 24 hours a day, 7 days a week. If you reach the answering machine, leave your name and contact information and someone will get back to you shortly.
Do you offer private pay services?
Yes. Invoices are sent bi-weekly, and payment can be made by cash, cheque or credit card.
Find your office
Bay Roberts
Head office
Box 1680, 109–111 Conception Bay Highway, Bay Roberts, NL A0A 1G0
709-589-2191 · Toll free 1-833-589-2191
Spaniard’s Bay
Spaniard’s Bay and surrounding areas
65 Bishops Cove Shore Road, Spaniard’s Bay, NL
709-589-6864
Carbonear
Harbour Grace to Old Perlican, Whitbourne to New Perlican and surrounding areas
27 Goff Avenue, Carbonear, NL A1Y 1A6
709-595-2788
Conception Bay South
CBS and surrounding areas
11 Mountainview Road, C.B.S., NL A1W 4Y1
709-240-0221
On call 709-689-1282
Mount Pearl
St. John's, Mount Pearl, Portugal Cove, Torbay and surrounding areas
1B Sunrise Avenue, Mount Pearl, NL A1N 1B6
709-221-6100
On call 709-327-5645
Clarenville
Clarenville to Bonavista and surrounding areas
76H Manitoba Drive (Stanley Premises), Clarenville, NL A5A 1K6
709-433-2999
On call 709-589-6059
A brighter tomorrow together
Call the office nearest you for a no-obligation conversation about what your family needs.